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Case Studies in SMS IT Solutions

The Possibilities Are Sky High

Discover what our cloud-based SMS gateway can do for your IT workflow and systems

Agile organizations count on MessageMedia’s SMS gateway to keep them ahead of network outages, deployment schedules, and the competition. Built in the cloud, it’s lightening fast, enabling you to deliver messages—and new possibilities—in just seconds.

SMS is perfect for everything from preventing service interruptions to disrupting industries. It’s fast, powerful, and cost effective. And with MessageMedia’s SMS platforms, it’s easier than ever to get started.

How SMS Can Energize Your IT Operations

  • Network admins use text messages alerts to send server alerts and network updates to IT personnel to ensure that mission-critical systems stay on mission
  • IT services reduce inbound and outbound calls by sending automatic support notifications and updates, improving customer satisfaction
  • Two-way SMS lets you send appointment reminders to staff and customers, and it gives them a convenient way to confirm, cancel, or reschedule
  • Software engineers use our SMS APIs to integrate text messaging into their products, enabling new value-added features and revenue streams
  • Increasingly, IT and marketing organizations are teaming up to rollout new SMS marketing programs, since SMS messaging helps you deliver messages and ROI faster than other communications channels
  • Bulk SMS gives you a cost-effective way to instantly broadcast virus alerts, network updates, and other notifications to your entire organization or user group
  • Two-factor authentication with SMS eliminates the need for separate security tokens and the costly infrastructure you need to manage them

Your IT SMS Partner

At MessageMedia, we understand the unique needs of the information technology industry and can help you harness the power of SMS IT service management. We offer an SMS platform—SMS APIs, web, or email—for businesses of all sizes. Whether you need a cost-effective solution for sending individual service notices or complete SMS integration with your enterprise systems, our team of specialists can help you get going quickly.

Talk to an IT SMS specialist today to learn more.