Dedicated (virtual) numbers


A dedicated (or virtual) number allows you to send and receive messages from the same number, every time.

A dedicated number (also known as a virtual number) allows you to send and receive messages from the same number, every time. Your customers will receive communications from you via one number, providing consistency and building trust in your messages. Dedicated numbers are perfect for brands that want a permanent and powerful business messaging presence and are an essential component of any two-way messaging campaign.

The benefits of dedicated or virtual numbers

Your SMS marketing and sales numbers are just as important as your website address or logo. A dedicated number gives you visibility, marketability and control.

You can advertise your virtual number across your sales and marketing media, then use our reporting tools to track the effectiveness and return on each channel.

You can even associate different dedicated or virtual numbers with specific campaigns, and accurately gauge the effectiveness of your various marketing activities; ensuring your money gets spent where it will be most effective.

Uses for dedicated or virtual numbers

Dedicated SMS numbers are highly versatile and surprisingly cost-effective:

  • Allow customer-initiated engagement and lead generation by advertising your number on video, print and web channels
  • Empower and engage your customers with easily managed opt-outs
  • Streamline requests for information and support
  • Automate appointment scheduling by using keywords
  • Capitalise on consistent branding and messaging across your bulk messaging activities