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SMS Support Services: MessageMedia 24-7 Support

Around the World, Around the Clock

We’re here when you need us. 24/7/365.

Your business doesn’t sleep. Neither does ours. Our team of support experts is here every hour of every day ready to answer your questions. We don’t use outsourced call centers, and we don’t leave you waiting. Ever.

It’s one of the many benefits of working with a global provider like MessageMedia. We have support centers in English-speaking countries around the world—in the US, UK, Australia, and more—and utilize a follow-the-sun support model to ensure that you always receive the expert answers you need.

Live support, from real SMS experts, at no charge. It’s what your business needs—and it’s the only way we’d ever dream of doing business.

99.95% Uptime Guarantee

No missed opportunities. No lost business. No headaches. With MessageMedia behind your business, you’ll never be left guessing whether your messages reached their destination.

We’ve invested millions in building a lightening-fast, cloud-based SMS gateway to ensure that your text messages get into the right hands in just seconds. We utilize multiple servers distributed across data centers around the world to ensure that all of your messages are delivered—on time, every time. Or you get your money back. Guaranteed.

24/7 Gateway Monitoring

Our secure SMS gateway is monitored day and night by people and software to ensure maximum deliver speed. Dynamic routing ensures that your messages are delivered as fast as possible—without compromising security or reliability in the process. Whether you’ve got a single message or a large batch of messages to send, we’ll get the message through fast.

The Right Connections

MessageMedia’s gateway is plugged directly into US carrier systems, allowing us to deliver messages faster and more securely. The shortest route is the best route for your text messages. No hops, skips, or jumps. Your messages never leave the country—so they only end up in the right hands. Quickly.

Our SMS experts are standing by to answer your questions. Give them a call now.