A text message is the quickest way to improve customer satisfaction and profitability. Send convenient appointment reminders to avoid costly no shows. Customers will appreciate payment notifications that help them stay on top of their invoices and bills, as well as shipping updates that show you’re staying on top of their business. You can even use two-way SMS to quickly answer product inquiries and support questions.
SMS customer service shows your commitment to customer service. Now that’s a message that’s worth sending, over and over.
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