Missed appointments are a challenge for any business
Missed appointments are a challenge for any business, particularly those relying heavily on pre-booked appointments: healthcare, allied health services such as dentistry and optometry, hospitality, beauticians, veterinarians, hairdressers, social services, home repairs, real estate, personal trainers/sports clubs and automotive repairers.
While cancellations will never completely disappear, organisations can act to reduce their frequency and impact. The first step is an examination of the cause of failure to attend followed by a simply executed solution – the SMS appointment reminder.
Download this eBook to discover how customers worldwide rely on MessageMedia’s technology to
keep their businesses busy and profitable with fully-booked appointment diaries. Our business messaging solutions have helped hospitals, universities, real estate agents, local councils, social services providers, training providers and many others to dramatically cut their no-show rates and increase efficiency and revenue.
The eBook explores
- How to measure the cost of no-shows and last minute cancellations
- How to minimise cancellations and ensure people show up as scheduled
- The benefits of effective business messaging and how you can implement it in your business
- Business messaging best practice to get you on your way to better customer experiences