Case Studies


Shift bidding by SMS delivers healthy results

Estia reduced agency costs by 20 percent, with staff spending less time calling other staff members to fill shifts.

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RSPCA ACT enhances service levels with MessageMedia SMS

Initially used for appointment reminders, applications for SMS have expanded due to increased efficiency and reduced costs.

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RACV members enjoy the benefits of SMS

Without SMS updates and notifications, RACV call centres would receive higher call volumes with greater handling time. Business processes ar

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Monkey Software and integrated SMS streamlines communications

Optical industry software provider uses MessageMedia to help customers improve profitability, productivity and streamline communication.

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Partnership with MessageMedia unearths opportunities for JobReady

JobReady never has to chase the team and whenever they do reach out, they get a quick response that leads to a resolution.

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RACV leverages mobile marketing for new promotion

Promotion of Emergency Home Assist via multi-channel marketing, including SMS, resulted in an eight percent conversion rate.

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Comms improved for leading medical equipment manufacturer

This leading medical equipment manufacturer must minimise service disruption - and meet strict service level agreements (SLAs).

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Notifications and alerts reduce administration, increase efficiency

Using a simple system, Central Kids Early Education has reduced workloads, especially the administrative burden on staff generating emails.

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Messaging system means faster payments, lower overheads

Using SMS to remind clients of payments delivered a 66.6 percent increase in clients making on-time payments.

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