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Customer Service

Customer Service

Improve your customer service communications with SMS, easily sent from within your Netsuite instance.

  • Order status updates
  • Shipment notifications
  • Post sales surveys

90% of SMS messages are read
within 3 minutes of delivery

Marketing

Drive additional revenue for your business. Personal and high impact, SMS for business customer service is the ideal channel for your customer communications.

  • Lead follow up
  • Offers and promotions
  • Lead assignment

SMS has 8x the response
rate of email

Billing & Payments

Improve cashflow with billing reminders. Whether you want to automate them or send them out on an ad hoc basis, the MessageMedia integration makes it simple.

  • Payment reminders
  • Collection notifications

SMS payment reminders can drop
non-contact rates by 35%

The Netsuite integration makes seamless customer service experiences a reality

Always
On

Market leaders for
message delivery

Always
Innovating

100+ team building
new solutions

Always
Fast

95% of SMS
delivered in <2 sec

Always
Here

Support
available 24/7

Start Delivering Results for Your Business.

Complete this form and we’ll be in touch to help you get started.