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How to Connect Zapier with MessageMedia’s Web SMS App

Posted by: MessageMedia

Do you or your staff execute specific tasks over and over again, everyday? For example, your patient has booked an appointment and you manually confirm it with a text message. Or your customer fills in your online survey and you manually send them a follow-up thank you message.

Have you thought about these repetitive, everyday tasks and the time you could potentially save by automating these?

What’s more, when your repetitive tasks are automated you’re removing human error that can often occur in the process.

Zapier is an online automation tool that connects your favourite web apps such as Gmail, Slack, MailChimp, and now, MessageMedia. With Zapier we offer our customers the ability to integrate hundreds of other apps to automate repetitive tasks, such as sending a confirmation via SMS when a new appointment is created in your Google calendar.

Why integrate your MessageMedia account with Zapier?

Think of the time you could save by automating some of the more repetitive tasks you currently do manually, every day. For example, do you process invoices and send an SMS alerting customers that their new invoice is ready? Wouldn’t it be great if this was automated?

Zapier takes repetitive tasks, such as the SMS invoice alert, and automates them to give you valuable time back.

How to connect your MessageMedia account with Zapier

Once signed up with an account, it’s so easy to connect your MessageMedia and Zapier accounts without coding or relying on developers to build the Zapier integration. With comprehensive tutorials and an on-call support team at the ready to answer your questions, it only takes a few minutes to create an account and set up your first Zap.

Zapier has made it simple enough for anyone to set up workflows in just a few clicks so you can quickly test ideas without the investment of a team of developers.

There are hundreds of different workflows MessageMedia customers can create.

Here are a few examples:

  • Send an SMS reminder for upcoming Google Calendar events (MessageMedia to Google Calendar)
  • Send an SMS via MessageMedia when you receive a new payment (Xero to MessageMedia)
  • Send a reminder text when a customer has an abandoned cart (Shopify to MessageMedia)
  • Post text replies to a Slack channel (MessageMedia to Slack)
  • Forward incoming text replies to Gmail (MessageMedia to Gmail)
  • Send a follow up text to out of hours replies (MessageMedia to MessageMedia)
  • Send an SMS message from new rows on a Google Sheet (Google Sheets to MessageMedia)
  • Send a thank you text when your customer completes a survey (Survey Monkey to MessageMedia)
  • Set up filters and delays on your messages (MessageMedia to MessageMedia)

Getting started

Sign up for a free Zapier account at From here you’re only a few minutes away from automating your most monotonous and repetitive tasks.

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Log in to your Zapier account.

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Navigate to Connected Accounts from the top menu bar and click on Connect New Account. Search for MessageMedia by typing it into the search field. Select MessageMedia and a pop-up box will appear labeled Connect an Account.

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This pop-up box will ask for an API Key and a Basic Authentication Secret.

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If you use MessageMedia’s Hub, you can generate your own API Key and Basic Authentication Secret. Alternatively, you can call the MessageMedia support team on 1800 155 228 and request your API Key and Basic Authentication Secret.

Generating your own API Key and Basic Authentication Secret in MessageMedia’s Hub

Firstly, log into MessageMedia’s Hub here and navigate to API Settings under the Configuration tab in the menu bar on the left-hand side of the web page.

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Select Create New Key in the Basic Authentication section and copy and paste both the API Key and the Basic Authentication Secret into your Zapier Connect Accounts page in the required fields.

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Once that’s done you can start creating a new workflow (Zap). You can select a pre-made Zap or create your own!

Creating a Zap requires no coding knowledge and you will be walked step-by-step through the set-up.

We are so excited to see what Zaps you come up with and can’t wait to hear all about it.

Good luck!