Whether you run a busy restaurant in the CBD of a major capital city or a small bed and breakfast in the country, you’ll know the constant challenges of managing a diverse workforce while delivering superior customer service to attract return visits and boost your bottom line. That’s where SMS hospitality solutions enter the picture, … Continued
Find out how a dedicated (or virtual) phone number can help your business simplify the customer service journey and serve a client base that demands 24-hour service. With businesses operating in locations all over the world and a client base that demands 24-hour service, it’s becoming more and more important for companies to simplify their … Continued
In today’s digital world, marketing methods are constantly changing. With the rise of technology usage and our increasing dependence on mobile phones, SMS marketing is the way to go. SMS marketing is effective in increasing engagement for many reasons. With 90 percent of SMS messages opened in the first 90 seconds, you can almost guarantee … Continued
In selecting a business messaging tool, there are three critical features that ensure you have the best solution now – and for the future.
Cutting unnecessary costs is vital for healthcare and allied health services such as dentistry, optometry, veterinary, physiotherapy and many others. There are five ways you can reduce your costs simply and effectively with messaging in healthcare: Cut missed appointments or bookings Have the right staff when you need them Reduce the cost of chasing payments … Continued
SMS is a fundamental part of two-way communication. It’s no wonder businesses benefit every day from a communication solution that drives higher engagement and builds real relationships with clients, patients and customers. SMS has been adopted by a host of industries including the health sector because it’s more discreet than a phone call, it’s often … Continued
At MessageMedia we take your data privacy and security very seriously. Next month, the General Data Protection Regulation (GDPR) introduces some of the biggest changes to data protection laws in decades, and only 54% of businesses are expected to meet that deadline. We are here to offer insight into how we are preparing for GDPR, … Continued
SMS services for business: convenient for customers, easy for companies. Oct 6th, 2014 SMS text messaging is a powerful yet simple-to-use solution that is an efficient and cost effective method for businesses to help reach their customers. Text messaging campaigns offer numerous benefits and enable marketers to easily compose, send, and track SMS marketing campaigns. … Continued