Support

Messenger lets you reach customers where they are.

Customers can have a conversation with you directly from your website or Facebook page.

Rich, engaging media.

Send your customers high quality images, tickets or QR codes for a valuable and more engaging experience.

Continuous conversations.

Continuity without interruption as customers chat with your business on-the-go, across multiple devices.

Simple integration.

Easily surface channels within your existing website so customers can contact you via one-touch transition to Messenger.

1.3b

active monthly users globally.

60m

businesses on messenger

8b

business conversations monthly

Engaging customer experience.

Customers can find your business within Messenger or via your unique shortened Messenger link and chat with you. Enable a better customer experience with:

Prompt responses
Media-rich features
Conversational tone

Easy subscription management.

Opt-in and opt-out is managed by recipients within Facebook, so there’s no need to manage blacklists. This keeps you focused on helping achieve customer outcomes, not worrying about contact lists.

Consistency in back-end functionality.

Use the same MessageMedia API, providing a consistent experience when building and operating all your communications channels and making it easy to manage and maintain.

Easy to manage
Almost no additional work required