SMS casestudy travel hospitality

Use Cases in SMS Hospitality Solutions

SMS Always Arrives on Time

Instantly deliver promotions, travel updates, and customer satisfaction

Whether you need to alert customers to last-minute deals or travel updates, text messages can help you get the word out quickly and cost effectively. At just pennies per message, SMS is cheaper than direct mail by a mile. And far more effective than email, improving both opens and click throughs by 5x. So your customers are always up to date—and you never miss an opportunity.

Instantly Reach Customers

  • SMS marketing enables you to instantly put last-minute deals, promotions, and special event details into your customers hands
  • Pair dedicated numbers with keywords to increase engagement and automate lead nurturing
  • Instantly let travelers know about delays, upgrade opportunities, and other travel notifications

Improve Operational Efficiency

  • SMS booking confirmations and reminders can reduce no shows by 25% and improve customer satisfaction
  • Easily manage staff rosters by sending shift reminders, open-shift notifications, and schedule confirmations, so that your employees and business stay on schedule
  • SMS allows you to instantly alert staff to customer requests and special needs, enabling you to make every customer feel like a VIP
  • Integrate SMS into your CRM to automate common workflows and drive new cost savings across your business

On Time, Every Time

At MessageMedia, we hate delays just as much as you do. That’s why we’ve invested millions in building a lightening-fast, cloud-based SMS gateway. It utilizes multiple servers distributed across data centers around the world to ensure that all of your messages are delivered in just seconds. Or you get your money back. Guaranteed.

Your Travel and Hospitality Partner

MessageMedia understands the unique needs of the travel and hospitality industry and can help you harness the power of text messaging in your business. We offer an SMS platform—SMS APIs, web, or email—for businesses of all sizes. Whether you need a cost-effective solution for sending out promotions or complete SMS integration with your CRM, our team of specialists will work with you every step of the way to ensure that you get the most out of your SMS investment.

Talk to one of our SMS specialists today to get started.