Use Cases in SMS Banking Solutions  

Technology You Can Bank On

SMS messaging enables new service models, cost savings, and customer satisfaction in the financial services industry

Your customers are mobile. Now your financial services can be too. SMS messaging gives you a powerful solution for reaching your customers—anytime, anywhere, and on any mobile device.

It doesn’t matter whether they have a smart phone or a dumb phone, mobile email or the right OS. With SMS, you don’t have to worry about spam filters, or developing and marketing a new app. You’re able to instantly send fraud alerts to minimize losses, payment reminders to help customers stay on top of their bills, and other notifications to improve customer service.

Your customers will appreciate the convenience of text messages. And you’ll love the new cost savings and opportunities to work with an engaged audience who has opted into your SMS communications.

Advantages of Using SMS in Financial Services

  • Increase adoption of mobile banking and payment to achieve new cost savings and boost engagement with your brand
  • Unlock mobile services for all customers—anytime, anywhere, and on any cell phone
  • Use text messages for payment reminders, debt collection, and account updates, reducing the cost of inbound and outbound calls to your call center
  • Send fraud alerts and implement two-factor authentication to reduce losses and improve account security
  • Deliver value-added services over SMS to grow your opt-in list, and then leverage it for cross-selling and lead nurturing
  • Improve on-time payment rates with convenient payment reminders, personalized messages, and text-to-pay services

Your Banking SMS Partner

At MessageMedia, we understand the unique needs of the financial services industry and can help you harness the power of text messaging in your business. We offer an SMS platform—SMS APIs, web, or email—for businesses of all sizes. Whether you need a cost-effective solution for sending individual payment reminders or complete SMS integration with your banking systems, our team of specialists will work with you every step of the way to ensure that you get the most out of your SMS investment.

Talk to a banking SMS specialist today to learn more.