Rostering Software to Send Staff SMS
Keep Your Business on Schedule
Use SMS rostering to ensure that employees show up when they’re needed
The problem with absent employees is that they always show up eventually—on your bottom line. Understaffed operations lead to absent revenue and missed opportunities, and they can even lead to lost lives in organizations like health care and emergency services.
That’s why well-run businesses around the world count on MessageMedia to keep their operations running smoothly. Our SMS staff rostering services make it easy to send shift reminders, open-shift notifications, and schedule confirmations, so that employees show up when they’re needed. And your business keeps on humming around the clock.
Benefits of SMS Staff Rostering
- Bulk SMS is faster, cheaper, and more effective than phone calls, achieving nearly 2x higher response rates
- Text messages boast a 5x higher open rate than email—90% of all SMS are read within 3 minutes
- Broadcast last-minute shift openings to your entire workforce and fill them quickly to improve your productivity and profitability
- Two-way SMS lets employees quickly reply to confirm their availability, accept open shifts, or trade shifts with others
- Automated rostering helps you avoid using costly agency services
- Our SMS APIs enable seamless integration with your existing rostering software, so you can automate the entire scheduling process
The Business Case for SMS Rostering
A text message costs just pennies to send, but it can save you thousands in administrative costs and productivity losses.
With SMS rostering you never have to wait for your staff to answer their phones or check their voicemail. They’ll instantly receive your message and see it as soon as they look at their phones. Typically, in less than 3 minutes.
Our customers report that their employees prefer text messages because they’re less intrusive and a lot easier to respond to, whether they’re in a busy store or in the middle of a candlelit dinner. This translates into 2x higher response rates than phone calls, which can make a big difference when you need to fill a last-minute opening, manage schedules for a large workforce, or quickly respond to an emergency or sudden upswing in business.
A Powerful Message, Any Way You Send It
Our online SMS services give you three ways to send text messages to your workforce.
Web SMS provides an easy way to send and receive messages directly from your web browser. Highly capable and cost effective, this online platform gives you flexible delivery options, advanced reporting tools, and multiple customization options.
SMS APIslet you integrate text messaging with your other business systems. This brings a new level of automation—and cost savings—to everything from staff rostering to appointment scheduling. Our APIs allow you to use the languages you know and love to quickly develop robust SMS applications.
Email SMS is a basic SMS platform with a basic price. Use it to quickly send SMS from most email clients, including Outlook and Lotus Notes. Email SMS provides a simple solution for sending single (rather than group) messages when you don’t need the value-added features of Web SMS or our SMS APIs.
The best teams use SMS messaging to keep their rosters full. Get a free, no-commitment consultation from one of our SMS experts and learn how we can help you improve productivity and profitability.